Medical transport that shows up.
Every time.
Safe, on-time, door-to-door rides to every appointment, treatment and clinic. Ambulatory, wheelchair and companion service across North Carolina, booked in minutes.
Estimate only · final fare confirmed at booking
The people who show up.
Every Medi Rides driver lives in the community they serve. Background-checked, trained, and the same familiar face waiting for you on the trip back home.
See it for yourself.
No stock footage. These are our own vehicles, our own drivers, filmed on the job in North Carolina.
From our founder
Why Medi Rides exists, from the person who started it.
Wheelchair accessible
Ramp down, secured properly, no lifting and no fuss.
The vehicles
Clean, maintained, and parked where they should be.
From booking to back home, handled.
No apps to wrestle with, no hold music marathons. Four simple steps and a team that treats your trip like it matters, because it does.
Request your ride
Book online in two minutes or call us. Tell us where, when, and the vehicle you need.
We confirm instantly
A dispatcher confirms your trip, verifies any broker coverage, and locks in your driver.
We arrive on time
Your driver picks you up door-to-door and gets you there safely, every single time.
Home, cared for
We bring you home and you only ever pay a clear, upfront fare. No surprises.
The right vehicle for every level of care.
Ambulatory
Door-to-door rides for members who can walk and need a little support.
- Curb-to-curb & door-to-door
- Trained, background-checked drivers
- Help in and out of the vehicle
- Same-day & standing appointments
Wheelchair
Lift-equipped, fully accessible vehicles with secure 4-point restraints.
- ADA-compliant lift vehicles
- 4-point wheelchair securement
- Bariatric-capable equipment
- Drivers trained in safe transfers
Companion / Sitter
A caring companion who stays through the appointment and assists throughout.
- Escort into the appointment
- Waits and assists on-site
- Medication & schedule reminders
- Peace of mind for family
The dependable standard for non-emergency medical transport.
Safety first, always
Background-checked drivers, fully insured ADA-compliant vehicles, and 4-point securement.
Genuinely on time
99%+ on-time pickups with live dispatch keeping every trip on schedule.
Compassionate care
Drivers trained to assist with mobility, patience and dignity, not just to drive.
Clear, upfront fares
Know the price before you ride. We bill brokers and Medicaid plans directly.
Same-day & recurring
Standing dialysis and therapy schedules run automatically. Same-day when you need it.
Statewide coverage
Every county in North Carolina plus bordering areas in surrounding states.
Door-to-door, across all of North Carolina.
From the mountains to the coast, our drivers reach every county in the state and bordering areas beyond it. Recurring trips, long-haul transfers and same-day rides, we cover the distance.
Trusted by patients, families and clinics.
“They got Mom to dialysis three times a week, never once late. The drivers treat her like family. I finally stopped worrying.”
“The lift van and securement were spotless and safe. My driver helped me to the door and was there waiting after my appointment.”
“We schedule recurring rides for a dozen patients. Confirmations are instant and the on-time rate is the best we've worked with.”
“Having someone stay through my husband's infusion appointments has been a blessing. Kind, patient, professional. Worth every cent.”
“Booking took two minutes and they handled the broker billing. No paperwork headache for me at all. Highly recommend.”
Drive with purpose. Earn on your schedule.
Be the reason someone makes it to their appointment. Set your own hours, get steady NEMT trips from real brokers, and join a team that has your back. Own a wheelchair-accessible vehicle? Even better.
Questions, answered.
Yes. We work directly with NEMT brokers and managed-care plans, and we also accept private-pay and family-arranged rides. Tell us your plan when you book and we'll confirm coverage.
We recommend 24–48 hours for standing appointments, but we accept same-day requests whenever a vehicle is available. Recurring dialysis, infusion and therapy schedules can be set up once and run automatically.
Always. Every trip is door-to-door by default. Our drivers are trained to assist you safely from your front door to the vehicle and into your appointment, and to be there for the trip home.
All of North Carolina and bordering counties in surrounding states. If your trip starts or ends in NC, we can almost certainly help. Enter your pickup and drop-off to get an instant quote.
Yes. We operate ADA-compliant, lift-equipped vehicles with 4-point securement, alongside our ambulatory and companion fleet. Choose the right vehicle when you book.
Still have a question? Call +1 (252) 559-9190 or send a message.